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Rebates in a Nutshell
Our Process

Customer Sends Terms and Conditions

TSC Reviews & Send Back Suggestions

TSC Scan, validate and captures responses within 4 days

TSC evaluates responses against promotion critiera and performs fraud check

Rewards are mailed out weekly

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The Service Center, LTD

Why TSC?

The Service Center is a complete rebate fulfillment & processing center that can accept Mail-in and Online rebates submissions along with pre-qualified rebate databases for processing. Our rebate processing software is proprietary and has been developed over the last 20 years as the rebate industry has evolved. It is supported by our in-house staff of developers and analysts.

Turnaround time averaging 21 days as compared to 6-8 weeks by our competitors
Custom websites are designed to fit the customer's exact business rules and needs
Incentive programs can be integrated with your existing rewards system
Our in-house contact center provides customer support via email, live chat and telephone
Real-time reporting tells which program is working and which one needs improvement

Industries we serve

Automotive Parts Manufacturers on purchases of brake pads
Consumer Electronics on purchases of cellular accessories
Consumer Package Goods on purchases of welding equipment accessories
Lubricants Companies on Oil Change services purchased or oil purchases
Energy Providers on new residential services
Online Automotive Retailer on targeted new car purchases
Weight Management Company upon reaching weight loss targets

Rebates come in various forms

A rebate is a reward given to an individual after the purchase of a product or service. While most consumer rebates are in the form of a check, they can also be gift cards, service certificates or premiums. Rebates, usually in the form of SPIFs (Sales Performance Incentive Fund) or gift cards, can also be awarded to employees based on sales of specific products/services.

Rebates over Discounts

Retailers choose rebates over discounts because rebates offer retailers the benefit of giving customers a temporary discount on an item, while allowing the Retailer to maintain its current price point. Rebates also require the customer to correctly submit additional information (original proof of purchase along with their name and address for marketing purposes) to receive the rebate.

What We Offer

Our creative solutions for Rebate fulfillment services include:

Program design
and consulting Client specific websites that are mobile optimized and have "look and feel" of promotion's marketing materials.

Fraud
Prevention Proof of purchase verification and check information is transmitted to our bank daily so check for fraud attempts when checks are processed for payment.

Data
Transparency Real-time, Web-based Submissions Inquiry along with Analytic Reporting options.

Fast
Turnaround Checks are printed and mailed on a daily basis. Consumers are notified via email (if email provided) that their submission has been processed and mailed.

Customer
Service An 800 number is available for submission inquiries and is supported by an IVR system so consumers can check on the status of their rebate after hours. A Web Chat option is also available.

Rebate Fulfillment & Processing Services

At The Service Center, we streamline every aspect of your Rebate Fulfillment and Rebate Processing. From program set-up to engaging screen graphics to the tracking and reporting of purchasing trends, from start to finish. TSC makes sure you look like a winner in the eyes of your customer.

See Our Process

Top 4 Reasons to use Mail-In Rebates

Manufacturers are able to reach price sensitive shoppers.

New manufacturers that want to make a break into a market can offer substantial rebate savings on their new product as a means of capturing a customer's attention.

Rebates offer retailers the benefit of giving customers a temporary discount on an item, to stimulate sales, while allowing it to maintain its current price point.

Ability to capture consumer information to help tailor marketing promotions, monitor consumer behaviors and update their consumers with special discounts.

Rebate processing should be fast, easy, and cost-effective. That's why you need a support team to help you manage the multitude of details that are essential to a successful campaign.

Rebates in a Nutshell Our Process