The Service Center features omni-channel support to connect products with people. At the right time. Whether your supply chain involves B2B only, or combine B2B with direct shipment to customers, our logistics experts can help you design a warehouse management and distribution strategy to control your costs, optimize your customer experience and enhance your brands.
The Service Center offers more than 115,000 square feet of warehouse space, housing 6,000 pallets of materials and products, strategically located in Houston, Texas. From there, your products are ready move where they need to be, and when.
Product and tracking data is accessible 24/7. Receive email or text advance shipment notice (ASN) confirmation, including tracking numbers and direct links to carriers. Immaculate, secured storage spaces are camera monitored 24/7.
And importantly, you pay for only the space you use during the month.
115,000 sq. ft. warehouse
6,000 pallets of products
24/7 data tracking
24/7 warehouse monitoring
The Service Center integrates our warehouse with your locations, including order-to-delivery tracking and access to all your data 24/7. Our proprietary web-based inventory management system tracks orders and inventory with more than 100 standard reports already available in your dashboard.
Inventory management processes are tailored to lower costs, such as lot breaks of master cases into individual cases or individual items, reconfiguring products into kits, backorder handling, and simultaneous shipping to retail locations and retail customers.
Flexibility is offered to set different packing/shipping preferences and connectivity for each retailer.
You retain ownership of your merchandise throughout the inventory storage and delivery process, even while it is stored in our warehouse. Ask our logistics experts for guidance on optional insurance protection across the supply chain.
Our central shipping point is strategically located near the Port of Houston, which means efficient access to destinations in Mexico, the U.S. and Canada, as well as shipments around the world. We ship via all major carriers including US Postal Service, UPS, FedEx, DHL, Smart Post, etc. as well as major truck lines and ocean carriers.
For orders larger than one pallet, we will coordinate freight services for less than truckload (LTL), full truckloads and overseas freight forwarding.
Talk to us about your shipping and freight strategy. Our logistics experts can help design your program to manage your spend and optimize outcomes. To build your brands.
Advanced technology is the key to responsive service with accurate results that please business and consumer clients. Our proprietary software systems connect products to people in every way.
While more than 15,000 packages are being handled and shipped every day, our friendly Contact Center is fielding telephone and online contacts to satisfy client changes and issues.
