Fulfillment - Outsourcing Fulfillment because of Rapid Growth
An Event Management company, that specializes in Marathon races, was experiencing steady growth when COVID-19 changed everything. Recognizing that "Necessity the mother of invention", they adjusted their business model from only supporting In-Person races to also include Virtual races. Their growth continued but presented them with new challenges.
With the number of "races" increasing and their staff not on each race site, they had to manually fulfill the race swag (t-shirts, numbered bibs and unique medals) for each runner. Based on their limited office space and personnel, they initially tried to handle the fulfillment in-house but it became too much to manage and too expensive.
By outsourcing the fulfillment of their race swag to TSC, the client was able to better focus on the continued growth of their business, while operating more efficiently.
Based on TSC's management of each step of the race swag fulfillment:
If you are experiencing similar growing pains, please Contact Us so we can show you how outsourcing to TSC can reduce your costs and your headaches.