Fulfillment - Print on Demand with Client Integration
Fortune 200 client faced challenges with availability of the latest versions of literature and printing budgets.
Some of the specific challenges they faced involved:
These challenges created frustration in the field and in budgetary planning.
Provide the client’s field personnel with a user friendly online portal for ordering the most up to date literature.
Sales people can print direct from PDF and order “presentation” quality materials.
The client’s document management system is integrated with the portal so the latest version of any document is available for viewing or printing. Field personnel can order small quantities of literature as needed instead of keeping larger quantities that might go out of date quickly. The portal accepts credit card payments so the print costs are not the responsibilities of the Marketing Department. Print orders can be tracked via the portal to know the status of the delivery based on the freight carriers’ latest information.
Usage has increased significantly, out of date material issues have disappeared, and the print budgets are reduced.