Rebates Processing A well-run rebate program has everything to do with how your customers judge your company. Customers expect fast turnaround of their refunds, gift cards, or prizes. And you need a rebate processing firm that can meet those expectations, as well as manage the multitude of other details involved in the success of your program.
The Service Center streamlines every aspect of its rebate processing to make sure you look like a winner in the eyes of your customers. Our Rebate Services include: - Program design and consulting
- Quick turn time
- Innovative banking provisions
- High volume capacity
- Proof of purchase verification
- Safeguards to eliminate fraud
- Processing of checks and refunds
- A full range of check printing options
- Your logo & customized sales messages on rebate checks
- Escheatment
- Scanned images for better customer service (images can be emailed).
- Ability to capture email addresses for use in future blast email campaigns
- Web-based customer tracking
- Customer support via telephone or email
- Live operators, with bilingual support
- Interactive Voice Response (IVR)
- Recorded conversations
- Real-time, Web-based reporting, both detail and summary
- Push reports
- Complete inventory management; online/real-time
Why gamble with the success of your promotion? When it comes to planning, administering and managing successful rebate programs, The Service Center is "at your service" with experienced personnel, flawless performance and cost effective programs. |