FAQ's What services does TSC offer? How can a fulfillment company help me? What size companies does TSC work with? Do you have real-time inventory monitoring tools? Do you provide marketing support services? Will my inventory be safe and secure? What carriers do you use? Do you ship internationally? Can I visit your facility for a tour? How do you price your services? Why should I consider doing business with The Service Center?
What services does TSC offer? The Service Center (TSC) offers a complete range of fulfillment and marketing support services including literature, product and collateral fulfillment, Internet and catalog fulfillment, inventory storage and management, print on demand services, kit assembly, custom pick and pack, direct mail processing from project planning and database management through printing and mailing, full logistical support, rebate processing, sweepstakes and promotional products. How can a fulfillment company help me? A fulfillment company will help you get your products to their end destination, whether to customers, vendors, or regional salespeople. They will move equipment, store your inventory, package your products, assist you in the design of promotional campaigns including direct mail processing, printing, promotional products, and sweepstakes, and can handle all aspects of your rebate processing. What size companies does TSC work with? The Service Center works with established companies who are leaders in their fields, typically Fortune 1000 companies. We also work with growth-oriented companies, or companies with significant processing needs in a particular area such as rebates or direct mail processing. Do you have real-time inventory monitoring tools? Yes. Customers tell us our web-based inventory tools are superior to any they have experienced. You can check the status of your inventory, orders and shipments, real-time, 24/7/365, as well as customize your own reports, and establish your own monitoring options. Plus, you’ll experience a seamless interface across your entire enterprise. Do you provide marketing support services? Yes. We offer lead management, list procurement, and turnkey direct mail services including project management, design, printing, and mailing. We will help you select and procure the perfect ad specialty item for your campaign, organize and implement a sweepstakes or contest, and successfully manage every aspect of your rebates program. Will my inventory be safe and secure? The Service Center prides itself in maintaining clean, organized and highly secured storage. Our receiving, shipping and storage areas are video monitored 24/7/365. What carriers do you use? TSC has relationships with all major carriers including FedEx, UPS, USPS, DHL, and others. Do you ship internationally? Yes. We are a global fulfillment company. Can I visit your facility for a tour? We welcome visitors to our facility anytime. Please contact us at 1-800-634-6549 to arrange a tour. How do you price your services? Each client’s needs are viewed individually. We offer highly competitive pricing and work to deliver solutions that improve your bottom line, and give you a return on your investment (ROI). Why should I consider doing business with The Service Center? The Service Center has more than 20 years experience providing fulfillment and logistical support to clients worldwide. Unlike many of our competitors, fulfillment is our core business. Clients count on us for accurate, affordable, on-time solutions, supported by a world-class team of service specialists. We strive to consistently deliver value and ROI to your bottom line, and provide you with the most advanced technology and processes available anywhere. |